Emotional Intelligence
Emotional Intelligence
It is difficult for employees to perform their work efficiently in stressful situations. Emotional Intelligence helps us to understand our emotions and effectively manage them.
It is difficult for employees to perform their work efficiently in stressful situations. Emotional Intelligence helps us to understand our emotions and effectively manage them.
The purpose of this course was to help employees overcome their emotions under stress. I designed and developed this course and instructed on Teams. The learning outcomes were:
Discover the impact on human behavior,
Manage emotions to develop workplace relationships
Develop emotionally intelligent practices to handle challenging situations
The content was prepared using Daniel Goleman's - Emotional Intelligence book.
Activity slide where the participants had to respond
Activity slide where the participants had to respond
All emotions have a positive intent
All emotions have a positive intent
Ways to manage one's emotions
Ways to manage one's emotions
Facilitator Guide Emotional_Intelligence.docxI prepared the facilitator guide for the smooth conduct of the virtual session. It contained the course objectives, slides with explanation for easy navigation, and job aid.
Job Aid would help the employees to regulate emotions in difficult scenarios
Job Aid Emotional_Intelligence.pdf